Terms & Conditions

1. Services

1Click Systems provides done-for-you automation setup and ongoing management ("Services") as described in the plan you selected at purchase. Services include missed-call text-back, lead follow-up sequences, review and referral automation, and related workflow builds.

The scope of your Services is defined by your selected tier (Starter, Growth, or Scale). Work outside that scope requires a separate written agreement before we begin.

2. Payment and Billing

Services are billed in two parts:

• Setup fee — a one-time payment due at purchase, before installation begins.
• Monthly retainer — billed automatically each month on your renewal date for as long as your account is active.

All fees are in USD. You authorize 1Click Systems to charge your payment method on this schedule. If a payment fails, we will attempt collection twice over seven days before suspending service.

3. Cancellation

You may cancel your monthly retainer at any time by emailing [email protected]. Cancellations take effect at the end of the current billing period — no partial-month refunds are issued on the retainer.

After cancellation, access to actively-managed automations, ongoing support, and system maintenance ends at the close of the final paid period. Your platform accounts (GHL, Make.com, etc.) and your customer data remain yours to keep.

4. Refunds

See our full Refund Policy. In brief: setup fees are non-refundable once installation work has begun; monthly retainers are not refunded for the current billing period.

5. Client Responsibilities

You agree to:

• Provide timely access to accounts and platforms required for installation (GHL, your business phone number, Google Business Profile, etc.).
• Respond to onboarding questions within 5 business days. Delays caused by unresponsiveness are not grounds for a refund or service credit.
• Ensure you hold appropriate rights to any contact lists used in follow-up sequences.
• Comply with all applicable laws, including CAN-SPAM, TCPA, and any state-level messaging regulations that govern your business.

6. Intellectual Property

The automation blueprints, workflow architecture, and system templates used to build your setup are proprietary to 1Click Systems. You receive the benefit of these systems as a managed service — you do not receive ownership of the underlying blueprints or templates.

All data in your CRM — customer contacts, conversation history, and business-specific content — is yours. We will not use your customer data for any purpose beyond delivering your Services.

7. Results Disclaimer

We build and maintain systems that improve lead response speed and follow-up consistency. We do not guarantee specific revenue outcomes, a specific number of booked jobs, or any particular return on investment. Results depend on factors outside our control, including your market, pricing, lead quality, and how your team handles booked calls.

Any revenue estimates shown on our website are for illustration purposes only — not guarantees or promises of earnings.

8. Limitation of Liability

To the maximum extent permitted by law, 1Click Systems will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or the Services will not exceed the total fees paid by you to us in the three months prior to the claim.

9. Modifications

We may update these Terms at any time. We will notify active clients by email at least 14 days before material changes take effect. Continued use of the Services after that date constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes that cannot be resolved informally will be settled through binding arbitration, except for claims that qualify for small claims court.

11. Questions

Email us at [email protected] — we respond within 2 business days.